Water & Sewer Utilities




Bills


Please call 262-534-2760 for information about water bills. Water Bills are mailed quarterly, on or before the 20th of December, March, June, and September. Payment is due by the 20th of the following month - January, April, July, and October each of these months and may be dropped off in the white payment box across from Village Hall at 123 N River Street.


* All late fees will be waived for the remainder of 2020. To avoid balances being transferred to the tax roll, however, please pay your balance in full by November 15th.

Public Fire Protection

As of March 2020, the Public Fire Protection charge will be collected on the utility bills instead of property taxes. This will be a charge collected each quarter. For more information about Public Fire Protection charges, see here. 



Drop Off Box


For your convenience, there is a drive-by drop box directly across from Village Hall. Payments are collected at the beginning of each business day. To avoid a 3% penalty, payment must be received by the due date.

View and Pay Bills Online


Customers can now register online to view utility bills, opt out of paper bills to receive bills through email, and set up payment options. Accepts Discover, MasterCard, Visa and e-check. A $1.00 convenience fee is added to checking and savings account payments and 2.25% is added to credit and debit card transactions.

View and pay your bill. 

ALLOW 24 HOURS FOR EBILL TO BE AVAILABLE AFTER REGISTERING 

Questions About your bill? Call 262-534-2760 or email Utility Clerk

PSC Rate File

Contact Us

  1. Jim Bergles, Director Public Works / Water & Sewer Utilities
    262-534-1861

    Rick Huening, Supervisor Public Works / Water &  Utilities
    262-534-1860

    Jennifer Pankowski, Utility Clerk
    Billing and other questions, call 262-534-2760

    After Hours Sewer Emergency
    262-210-7746 Follow message prompts

    Hours


    Monday - Friday
    1 - 5 p.m.
    123 N. River St., Waterford, WI 53185
Sewer Laterals Brochure